Free shipping over $200

Privacy Policy


BAISI (Australia) Fashion Group Pty Ltd is committed to protecting the Personal Information you provide to us and providing quality services to you. We will only use your Personal Information in order to provide a service to you. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Personal Information

The Personal Information we collect include: email address, phone and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria and shopping history from our customers, business contacts, prospective employees and other individuals with whom we deal.

This Personal Information is obtained in various ways including our interactions with you, when you make a purchase from us, where we communicate by telephone, mail, email, or when you enter your personal information on our website and from third parties.

Primarily your Personal Information is collected for the purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may at any time unsubscribe from our mailing/marketing lists by contacting us in writing.

Third Parties

We will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such an instance we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss and from unauthorized access, modification or disclosure.  We will not share or sell this Personal Information with any other organizations. 

However, this does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may disclose personal information to our service providers who assist us in providing a service such as delivery or customs.

When your Personal Information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or de-identify your Personal Information. However, most of the Personal Information will be stored in client files which will be kept by us for a period of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining your Personal Information

In order to continually provide quality service to you, it is an important that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete and up-to-date. Should you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records.

Policy Updates

This Policy may change from time to time and the updated version of our Privacy Policy is on our website.

Privacy Policy Enquiries

If you have any queries regarding our Privacy Policy, please contact us at:

BAISI (Australia) Fashion Group Pty Ltd